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Rewarding You For Offering Your Customers The Best in Flooring
Primco Rewards offers individual sales people the opportunity to earn rewards on their sales of products highlighted by Primco. Rewarding yourself is simple. Sign up, Sell, and Submit.
New Registration
**Primco.ca is secured via means of SSL. If you would like to participate but have digital data security concerns, we can accept your data via fax. Contact rewards@primco.ca for more details.
Rewards Program
Lost or stolen cards should be reported immediately by calling TruCash Customer Service at 1-800-624-6171 (Monday – Friday 9am-5pm EST; automated IVR service available 24/7) or via email at service@trucash.com. Lost or stolen prepaid Primco Rewards Cards can also be immediately locked via the TruCash Wallet Apps to prevent fraudulent usage.
TruCash is a third party that administers Primco’s Rewards Card program.
Primco Rewards Current Promotions
- Valid May 3 – July 30
- Valid June 20 – Sept 30
FAQ
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If you have any further questions, please feel free to contact rewards@primco.ca.
Lost or stolen cards should be reported immediately by emailing rewards@primco.ca.
ACCOUNT PROFILE
How can I change/update my profile?
You can update your profile by logging in to your Primco Rewards Prepaid account and clicking on the Edit Profile option. If you have any questions or issues updating your profile, please contact Primco Rewards at rewards@primco.ca.
Why do you require additional information about me?
In order to meet bank compliance regulations, Primco Rewards is required to gather certain cardholder information. Primco Rewards maintains all personal data and will not disclose it to any commercial third party. For additional details, please refer to our Privacy Policy.
Will a credit check be done on me?
No. Any personal information and/or Federal ID that is collected by Primco Rewards is for the sole purpose of complying with banking regulations. For any other questions or further inquiries, please contact Primco Rewards at rewards@primco.ca.
PIN (PERSONAL IDENTIFICATION NUMBER)
You will need a PIN if you have an EMV chip card. Otherwise, you will only need a PIN to withdraw funds from an ATM or to make card-to-card transfers.
Log in to your Primco Rewards Prepaid account and click on the PIN Request option. Your first PIN request is free. If you would like to choose/change your PIN, click on the Select/Change Your PIN option and enter your preferred PIN #. You do not need to know your existing PIN. A fee may be charged for any PIN Request or PIN Change.
Does Primco Rewards know my PIN?
No. If you have forgotten your PIN, log in to your Prepaid account and click on the PIN Request option. A fee will apply for any Change PIN requests. If you would like to change your PIN, click on the Select/Change your PIN option.
Each computer (IP address) is allowed one Request PIN and one Change PIN per day for your card. For any other questions or further inquiries, please contact Primco Rewards at rewards@primco.ca.
ATM ACCESS (AUTOMATED TELLER MACHINE)
Not every card has ATM access. Please refer to the carrier your card came with, check Terms & Conditions after logging into your Primco Rewards Prepaid account, or email Primco Rewards at rewards@primco.ca. Please keep in mind that there are fees associated to ATM withdrawals and you need a PIN to access your funds via ATM. If you have any further questions please contact Primco Rewards at rewards@primco.ca.
How can I see the transaction history of my Primco Rewards Prepaid Card?
To see your transaction history, log in to your Prepaid account and click on the All Transactions menu option. You can see all transactions on this page, including ATMtransactions.
Why should I check my transaction history?
It is your responsibility to review your transactions to ensure they are correct. Any errors must be reported to Primco Rewards within 30 days of the transaction date or the transaction will be considered valid and you will not be able to make a claim afterwards.
What fees are associated with my Primco Rewards Prepaid Card?
There are no fees for making purchases with the Primco Rewards Prepaid Card. However, there are fees that cover the cost of providing certain services. To view a list of applicable fees, log in to your Prepaid account and click on Terms & Conditions – Fees & Limits.
What limits are associated with my Primco Rewards Prepaid Card?
There are certain limits in place to protect the cardholder, such as an ATM Daily Withdrawal or Card Balance limit. For details on these and other card limits, log in to your Prepaid account and click on Fees & Limits.
Tolerance is a temporary charge added to your prepaid card when it is used at restaurants, bars, and salons (places that typically have added gratuities for the service received). The tolerance amount could account for up to an additional 20% of your bill. Once the transaction has settled, the tolerance amount is no longer held.
When using your card at certain locations, such as restaurants, hotels, or other venues that often include a tip or surcharge, merchants may add in a tolerance amount – a preauthorization of up to 20% or more – so please ensure you have sufficient funds on the card. Example: If your total bill at a restaurant is $50, the card may be preauthorized for $50 + 20%. Although you will only be charged for the actual total that is signed for, you will need an available balance of at least $60 on the card for the transaction to be approved. If your total, after adding in the tolerance amount, exceeds the balance on the card, the transaction will be declined.
Can I use my Primco Rewards Prepaid Card to purchase gas?
When purchasing gas, most gas stations will not allow Primco Rewards Prepaid Cards to be used at the pump; payments must be made in-store with the cashier. For any other question or further inquiries, please contact Primco Rewards at rewards@primco.ca.
Terms and Conditions are listed on the back of the carrier that your card was attached to when you received it. If you do not have a copy of that document, Simply log in to your Primco Rewards Prepaid account and click on the Terms and Conditions link.