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filter_contrast_hover=”100″ filter_invert_hover=”0″ filter_sepia_hover=”0″ filter_opacity_hover=”100″ filter_blur_hover=”0″][fusion_builder_row][fusion_builder_column type=”1_1″ layout=”1_1″ background_position=”left top” border_style=”solid” border_position=”all” spacing=”yes” background_repeat=”no-repeat” margin_top=”0px” margin_bottom=”0px” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” center_content=”no” last=”true” hover_type=”none” first=”true” background_blend_mode=”overlay” min_height=”” link=””][fusion_tabs design=”classic” layout=”horizontal” justified=”yes” alignment=”start” sticky_tabs=”no” sticky_tabs_offset=”” icon=”” icon_position=”” icon_size=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” margin_top_medium=”” margin_right_medium=”” margin_bottom_medium=”” margin_left_medium=”” margin_top_small=”” margin_right_small=”” margin_bottom_small=”” margin_left_small=”” margin_top=”” margin_right=”” margin_bottom=”” margin_left=”” title_tag=”h4″ fusion_font_family_title_font=”” fusion_font_variant_title_font=”” title_font_size=”” title_line_height=”” title_letter_spacing=”” title_text_transform=”” title_padding_top_medium=”” title_padding_right_medium=”” title_padding_bottom_medium=”” title_padding_left_medium=”” title_padding_top_small=”” title_padding_right_small=”” title_padding_bottom_small=”” title_padding_left_small=”” title_padding_top=”” title_padding_right=”” title_padding_bottom=”” title_padding_left=”” content_padding_top_medium=”” content_padding_right_medium=”” content_padding_bottom_medium=”” content_padding_left_medium=”” content_padding_top_small=”” content_padding_right_small=”” content_padding_bottom_small=”” content_padding_left_small=”” content_padding_top=”” content_padding_right=”” content_padding_bottom=”” content_padding_left=”” title_border_radius_top_left=”” title_border_radius_top_right=”” title_border_radius_bottom_right=”” title_border_radius_bottom_left=”” active_border_color=”” hue=”” saturation=”” lightness=”” alpha=”” bordercolor=”” backgroundcolor=”” inactivecolor=”” title_active_text_color=”” title_text_color=”” icon_active_color=”” icon_color=”” mobile_mode=”” mobile_sticky_tabs=”” parent_dynamic_content=””][fusion_tab title=”What is Primco Rewards?”]

[/fusion_tab][fusion_tab title=”Registration is currently closed ” icon=”” icon_active_color=”” hue=”” saturation=”” lightness=”” alpha=”” icon_color=”” awb-switch-editor-focus=””]

Registration is currently closed

[/fusion_tab][fusion_tab title=”Rewards Invoice Submission”]

Visit payaccount.io/login to view your transactions and manage your account.

[/fusion_tab][fusion_tab title=”Lost or Stolen Card”]

Lost or stolen cards should be reported immediately. 

Please call Customer Service at 1-855-342-6924 as soon as you are aware that something is amiss. Additionally, if you are able to access your account online, please do so at payaccount.io/login.

Once logged in, please take every opportunity to secure your account against losses. Steps may include temporarily locking your physical card to prevent purchases, and/or changing your account portal password.

[/fusion_tab][/fusion_tabs][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container type=”flex” hundred_percent=”no” hundred_percent_height=”no” hundred_percent_height_scroll=”no” align_content=”stretch” flex_align_items=”flex-start” flex_justify_content=”flex-start” hundred_percent_height_center_content=”yes” equal_height_columns=”no” container_tag=”div” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” status=”published” border_style=”solid” box_shadow=”no” box_shadow_blur=”0″ box_shadow_spread=”0″ gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ background_position=”center center” background_repeat=”no-repeat” fade=”no” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_blend_mode=”none” video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” absolute=”off” absolute_devices=”small,medium,large” sticky=”off” sticky_devices=”small-visibility,medium-visibility,large-visibility” sticky_transition_offset=”0″ scroll_offset=”0″ animation_direction=”left” animation_speed=”0.3″ filter_hue=”0″ filter_saturation=”100″ filter_brightness=”100″ filter_contrast=”100″ filter_invert=”0″ filter_sepia=”0″ filter_opacity=”100″ filter_blur=”0″ filter_hue_hover=”0″ filter_saturation_hover=”100″ filter_brightness_hover=”100″ filter_contrast_hover=”100″ filter_invert_hover=”0″ filter_sepia_hover=”0″ filter_opacity_hover=”100″ filter_blur_hover=”0″][fusion_builder_row][fusion_builder_column type=”1_1″ layout=”1_2″ align_self=”auto” content_layout=”column” align_content=”flex-start” valign_content=”flex-start” content_wrap=”wrap” center_content=”no” target=”_self” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” order_medium=”0″ order_small=”0″ hover_type=”none” border_style=”solid” box_shadow=”no” box_shadow_blur=”0″ box_shadow_spread=”0″ background_type=”single” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ background_position=”left top” background_repeat=”no-repeat” background_blend_mode=”none” filter_type=”regular” filter_hue=”0″ filter_saturation=”100″ filter_brightness=”100″ filter_contrast=”100″ filter_invert=”0″ filter_sepia=”0″ filter_opacity=”100″ filter_blur=”0″ filter_hue_hover=”0″ filter_saturation_hover=”100″ filter_brightness_hover=”100″ filter_contrast_hover=”100″ filter_invert_hover=”0″ filter_sepia_hover=”0″ filter_opacity_hover=”100″ filter_blur_hover=”0″ animation_direction=”left” animation_speed=”0.3″ last=”true” border_position=”all” first=”true” min_height=”” link=””][fusion_text rule_style=”default” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” animation_direction=”left” animation_speed=”0.3″]

FAQ

[/fusion_text][fusion_accordion type=”toggles” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” border_size=”1″][fusion_toggle title=”What is the Primco Rewards Prepaid Card?” open=”no”]

The Primco Rewards Prepaid Card is not a credit card. It is a prepaid, stored value payment card. Once funds are deposited on your card, you can make purchases, in-store or online, for goods and services at millions of locations worldwide where Mastercard® is accepted (Please note that some internet merchants use fraud protection software that may decline a prepaid card for an online or phone purchase transaction).

[/fusion_toggle][fusion_toggle title=” What if my Primco Rewards Prepaid Card is lost, stolen, or used fraudulently?” open=”no”]

You can complete the Lost or Stolen Card form to notify Primco.

Lost Reward Card FAQ

Lost or stolen cards should be reported immediately. 

Please call customer service at 1-855-342-6924 as soon as you are aware that something is amiss. Additionally, if you are able to access your account online, please do so at payaccount.io/login.  Once logged in, please take every opportunity to secure your account against losses. Steps may include temporaily locking your physical card to prevent purchases, and/or changing your account portal password.

[/fusion_toggle][fusion_toggle title=”Do I need to activate/register my Primco Rewards Prepaid Card?” open=”no”]

For activation/registration information, please refer to the instructions below or on the front of the carrier that came with your card. Card registration/activation varies based on the program.

You can activate your card online at: payaccount.io/activate

[/fusion_toggle][fusion_toggle title=”How is my PIN assigned?” open=”no”]

To receive your PIN, please call 1-855-342-6924. It is your responsibility to keep your PIN confidential and secure.

[/fusion_toggle][fusion_toggle title=”Where can a Reloadable Prepaid Mastercard be used?” open=”no”]

Your Reloadable Prepaid Mastercard Card can be used anywhere that Mastercard is accepted, including mail order, online and point of sale retail merchants, subject to the terms of the Agreement.

[/fusion_toggle][fusion_toggle title=”Can the Reloadable Prepaid Mastercard be cancelled prior to the expiry date on the card?” open=”no”]

Yes. At the discretion of the Card sponsor, Cards can be cancelled prior to the expiry date. For card cancellations, please use 1-855-342-6924.

[/fusion_toggle][fusion_toggle title=”Does a Reloadable Prepaid Mastercard Card have an expiration date?” open=”no”]

Yes. It expires on the date printed on the back of your card.

[/fusion_toggle][fusion_toggle title=”What fees are associated with a Reloadable Prepaid Mastercard Card?” open=”no”]

All fees related to your Card are provided to you in the Cardholder Agreement contained in the Card package. We encourage you to read the fees associated with the Card and to establish usage patterns that minimize fees associated with Card ownership. The Cardholder Agreement can also be found at www.mycardholdersupport.com and the fees can be checked online.

[/fusion_toggle][fusion_toggle title=”How do I check the available balance on my Primco Rewards Prepaid Card?” open=”no”]

To check your card balance, history, and profile please register card at: payaccount.io/login.

You can also contact Customer Service at 1-855-342-6924

[/fusion_toggle][fusion_toggle title=”What happens if there are still funds available when my Reloadable Prepaid Mastercard Card expires? ” open=”no”]

The Reloadable Prepaid Mastercard Card sponsor has the option to extend the program beyond the expiry date of the Card. If this is the case, you will be issued a new Card prior to the expiry date. The funds from the expired Card will be transferred to the new Card.

[/fusion_toggle][fusion_toggle title=”Do I need to sign the receipt when purchasing with a Primco Rewards Prepaid Card? ” open=”no”]

The updated Primco Rewards MasterCard has an EMV chip for both your and the retailer’s security. You may still need to sign at retailers who are not able to use EMV chip technology.

[/fusion_toggle][fusion_toggle title=”Can I make a split payment with my Primco Rewards Prepaid Card? ” open=”no”]

To make a split payment with your Primco Rewards Prepaid Card, you should let the merchant know in advance that you would like to split the payment and advise the merchant of the amount you would like applied against your card (Note: some merchants may not allow split payments). You should be aware of the balance available on the card in advance of making a payment.

[/fusion_toggle][fusion_toggle title=”Can I return merchandise purchased using a Primco Rewards Prepaid Card? ” open=”no”]

For merchandise returns, you will need to deal directly with the merchant; each merchant has its own return policy. Keep the card and purchase receipts, even after the balance is depleted, as you may be asked to present them in order to process the return. When the merchant’s policy is to credit the card used for purchases (rather than provide cash or a store credit), the available balance on the card will be increased by the amount of the refund (typically within 3 days).

[/fusion_toggle][fusion_toggle title=”Can recurring payments be made with a Primco Rewards Prepaid Card? ” open=”no”]

No, most Primco Rewards Prepaid Cards cannot be used to make recurring payments.

[/fusion_toggle][fusion_toggle title=”When Does Primco Process My Submission” open=”no”]

Primco processes all reward submissions in the first business week of the month.

[/fusion_toggle][fusion_toggle title=”When Will My Funds Become Available?” open=”no”]

Although Primco processes all rewards in the first business week of the month, we cannot make a promise as to when your funds will be available to you. There simply isn’t a set schedule, however, it is typically quick, and we are working on better notifications for participants such as yourself.

To check your card balance, history, and profile please register card at: payaccount.io/login or contact Customer Service at 1-855-342-6924.

[/fusion_toggle][fusion_toggle title=”Why Can’t Primco Call The Program Administrator For Me” open=”no”]

Although we call it a Reward Card, this reward program actually relies upon reloadable Mastercard cards administrated by a third party. Although there are many aspects of the program we would love to assist you with, being closely involved with your financial information and accounts cannot be one of those aspects. Similarly, our program administrator must respect information privacy legislation at every step and cannot discuss details of your account with us.

[/fusion_toggle][fusion_toggle title=”When Will I Get My Card” open=”no”]

Please be patient, as this is a multi-stepped process. From the time a card is requested, it can take about several business weeks.

We know the process isn’t instant, and it hard to be patient when you’re excited about something. In the interim, please hold on to all of your sales that rewards promos apply to. We will honor them going back to your original date of application.

[/fusion_toggle][fusion_toggle title=”Did You Know We Hate Data Entry Too?” open=”no”]

Recently we have changed the for such that it allow you to enter your personal details once, and add up to 20 reward requests at a time. This change was made to save you time, reduce repetitive data entry, and make it simpler for you to claim your rewards.

[/fusion_toggle][/fusion_accordion][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]